- What data do we collect?
- How do we collect your data?
- How will we use your data?
- How do we store your data?
- What are your data protection rights?
- What are cookies?
- What types of cookies do we use?
- How to manage your cookies
- Privacy policies of other websites
- How to contact us
- How to contact the appropriate authorities
What data do we collect?
Exciting Education collects the following data:
- Personal and business identification information (Name, email address, phone number, etc.)
How do we collect your data?
You directly provide Exciting Education with most of the data we collect. We collect data and process data when you:
- Inquire online, over the phone or place an order for any of our products or services.
- Voluntarily complete a customer survey or provide feedback.
- Use or view our website via your browser’s cookies.
Exciting Education may also receive your data indirectly from the following sources:
- From your third-party contacts who believe you have a legitimate interest in the services we offer.
How will we use your data?
Exciting Education collects your data so that we can:
- Respond to your inquiry.
- Process your order and manage your account.
- Email you with special offers on other products and services we think you might like as you have contacted us for information and have shown a legitimate interest.
We will not share your data with any other companies for marketing purposes.
When Exciting Education processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.
How do we store your data?
Exciting Education securely stores your data using certain online service providers, e.g. Hubspot, Microsoft Office and Mailchimp. These services provide industry standard security for clients. Our accounts are password protected and access by employees only.
We use these companies to help us deliver our services to you, e.g. to provide the hosting environment for our product, send out newsletters, to help us run our website, manage our payment etc.
When we use a processor we make sure that there is a legal agreement in place regarding how they will be handling data on our behalf. We’ll also make sure that they have appropriate security measures in place and if they are located outside the UK, we will make sure that there is a legal agreement in place allowing us to give them access to the data
Once you are no longer a client, Exciting Education will keep your data for up to five years. Once this time period has expired, we will delete your data.
If we believe you have a legitimate interest in our services, Exciting Education would like to send you information about products and services of ours that we think you might like.
If you have agreed to receive marketing emails, you may always opt out at a later date. You have the right at any time to stop Exciting Education from contacting you for marketing purposes.
If you no longer wish to be contacted for marketing purposes, please contact us and let us know on firstname.lastname@example.org.
What are your data protection rights?
Exciting Education would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to ask Exciting Education for copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that Exciting Education correct any information you believe is inaccurate. You also have the right to request Exciting Education to complete the information you believe is incomplete.
The right to erasure – You have the right to request that Exciting Education erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that Exciting Education restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to Exciting Education’s processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that Exciting Education transfer the data that we have collected to another organisation, or directly to you, under certain conditions.
The right to be protected from automated decision making – We do not use automated decision making
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: email@example.com
Or write to us: Exciting Education, 12 Southgate Street, Launceston, Cornwall, PL15 9DP
Privacy policies of other websites
How to contact us
If you have any questions about Exciting Education’s Privacy and Cookies Policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
Email us at: firstname.lastname@example.org
Or write to us at: Exciting Education, 12 Southgate Street, Launceston, Cornwall, PL15 9DP
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